Contacts
Questions about this guide, a broken link or a correction? Write to us. For anything about your casino account, deposits or withdrawals, you need the casino's own support team, because we have no access to player accounts.
Contact the guide
Email: the address in the site footer
We read every message and aim to reply within a few business days. Please do not send passwords, card numbers or identity documents by email.
Casino support channels
The brand data lists three ways to reach casino support:
- Live Chat, listed as available 24/7
- Help Centre
Support languages listed are English, Spanish, Portuguese, German and Finnish. You can reach these channels after you open the official website through the Login button.
Before you write
- Tell us which page you were on and what you expected to see.
- Describe the device and browser if a button or layout is not working.
- For a correction, send a link to the source you are relying on.
Business and partnership requests
This site is part of an affiliate project. Requests about partnerships should come to the same address, with a clear subject line.
Need help with gambling
If gambling is causing you harm, free and confidential help is available from organisations such as Gambling Help Online. See our responsible gambling page for more.
